Join The Shine
Who Thrive Staff Members Are
At their core, all of Thrive’s Staff Members are people who have aligned intentions inside of our mission statement, and are willing to take on being responsible and accountable for the fulfillment of Thrive’s mission. Staff Members are people who have an extraordinary commitment to making a difference in the health, fulfillment, and satisfaction of our customers and the community we serve. Staff Members are inspired people who are willing to take on generating the results we are committed to producing, inside the commitment we have for our business to be an expression of what it is to thrive – physically, spiritually, and financially.
Context for a Café Staff Member
Thrive’s Café Staff Members are instruments of Enflourishment. They are the Sun and Earth’s army and messengers. If roots are the delivery system for a vegetable’s nourishment and growth, Staff Members are the delivery system for our customers in much the same way. Staff Members are the tenders of the space, the incredibly special last-bridge between the growers and producers of our food and our customers. Thrive Staff Members pledge their allegiance to the fullest expression of people’s magnificence and promise to hold high in their visions and intentions the space and possibility of maximum health and vitality for all people, even if all people don’t hold it for themselves.
Duties
> To Clear the Space :: That being, to remove from any spaces in the café that which impedes and displaces the creation or display of the café’s primary sources of nourishment for its customers; the kitchen, garden, bulk foods, refrigerators, and store. This also includes ongoingly clearing the space in communication so that there is nothing disempowering in the space, nothing to impede or displace the Team Member’s power and effectiveness.
> To Assist Customers and Provide Exceptional Experiences :: Staff Members assist customers in the café and retail store. This includes preparing food and beverages; handling customer questions or concerns about our products, services, and ingredients; receiving payments; and ensuring complete customer satisfaction every time.
> To Maintain Integrity of the Physical Space :: Staff Members maintain the integrity of the physical space. This includes ensuring the space is clean and sanitized; products are properly displayed; prices are clearly marked; shelves are fully stocked; food is properly cleaned and handled; and that everything is perfectly organized to maximize efficiency and workability for all.
Training and Development
> While our business is a reliably a place of solid results, it is also unmistakably a place of learning, training, and development for people, both in their role as Staff Members but also in all other aspects of their lives.
> Café Staff Members will undergo training in the Café and learn how to create raw food recipes, plate dishes, and be of service.
> Our commitment is that all Staff Members generate satisfaction and fulfillment in their employment with our company, and as such, we are committed that Staff Members have clear pathways for being in action and producing the results for which they are accountable in areas that inspire them, as well as in increasing their personal productivity, expanding their integrity, and developing themselves as more powerful, able, compassionate, and contributing human beings. As such, each and every Staff Member will work with our General Manager to create a training and development program that is well thought-out, fully-planned, well-organized, and reliably implemented.
Qualities
> A Staff Member’s highest expression is that of service—to customers, to the Café, to the Supervisors, to his/her own self.
> Staff Members are great with people and are able to create relatedness with our customers. They are present, outgoing, and consistently have their attention on ensuring customers have the experience of being taken care of, appreciated, loved, and respected. Team Members are known by all of our customers as people who are committed to their health and satisfaction.
> Staff Members are people who are able to be fully in communication. Team Members do not withhold communications, especially about any slips of integrity, and are people who are in partnership with, and in authentic communication with one another.
> Staff Members are quick, efficient, and have a developed sense of urgency. This is of utmost importance to the success and efficiency of the café.
> Staff Members maintain the high level of integrity necessary to fulfill our mission and vision.
INTEGRITY is: nothing hidden, being truthful and honest, doing complete work, working from an empowering context, and doing very well what you do, doing as it was designed to be done or better, and without cutting corners. In other words, honoring your word, doing what you know to do, doing what you said you would do and on time, doing what others could expect you to do even if you haven’t said that you would do it, and saying when you are not doing this as soon as you realized you won’t be doing it or won’t be doing it on time.
Other Requirements
From time-to-time, all Staff Members may be required to use a computer, prepare food items, make deliveries or pick up supplies, and/or receive or ship products. As such, all Staff Members:
> Must be able to lift 25 pounds
> Must be willing to have a short bio on the Thrive website, with photo
> Must obtain a food handler’s within one week of the first day of employment
> Must be able to check email regularly and use Google Documents
> Must be willing to use Facebook for the purpose of Staff Communication
Pay Rate and Discounts
$8.55 per hour plus a percentage of pooled tips. This rate is not presently negotiable, regardless of experience or skill level. All Staff Members receive a 40% discount on menu items, and a 15% discount on store products at Thrive. Thrive Staff Members also receive a 15% off discount at Chaco Canyon Organic Café and Healeo!
Working Hours
All Staff Members must be able and willing to work a minimum of three shifts per week, plus one on-call shift per week. Additionally, all Staff Members are required to attend a monthly staff meeting as a requirement of employment. Staff meetings are held on the first Saturday of every other month between 9:00 and 10:30 a.m.
